Home Frequently Asked Questions

Frequently Asked Questions

Quick answers to the questions we hear most. Still stuck? Our concierge is one tap away.

Sign in, open My Bookings, choose the trip and tap Modify. Most flights allow date changes; hotel changes depend on the rate booked.

Yes. We are PCI-DSS Level 1 certified. Card details are tokenized — we never store raw card numbers.

Our concierge will rebook you on the next available flight at no charge and pursue any refund due from the airline.

No service fee on flights under $1,500. Premium itineraries include a flat $24 fee disclosed before checkout.

Yes — split any booking into 4 interest-free payments with Klarna at checkout.

Absolutely. Email groups@searchmytrip.com for 10+ travelers and dedicated trip designers.

Join 2.4M+ members enjoying member fares, free upgrades and 24/7 concierge.

or continue with

Free forever. No card required.

How do I change my booking?